Dell

Easy ordering, good price on the item.

 I would shop here again

Okay. What I would recommend is that Dell not make ordering something simple so complicated.

 I would shop here again

I would like to know why the no shipping fee promotion does not apply to my printer ink? My printer is style 810 and I always recycle the used ones. This doesn't quit seem ethical to exclude certain models. It took me two phone calls to find my printer ink was not included and one referral phone number to (800) 999-3355, that was an adult only number, obviously the wrong number. I'm very happy with the printer on an overall but do find that I use a lot of ink and these replacements are not inexpensive. The program is call "Ink Save".

 I would shop here again

I was told it could take 6-7 days to receive my order. I did not pay for priority shipping. I had it the next day! Very pleased.

 I would shop here again

I have no choice but to shop at Dell, as they are the only supplier of ink for their printers. But the experience is NOT easy or pleasant.

 I would shop here again

dell always seems to have great deals, and in this case a bluray burner built in a laptop. at the time i ordered it (december) they were the only company offering the bluray read and write in laptops. it took some time getting here, but it was worth it. i was in no hurry to get it and with new tech. and options, sometimes things dont come together smoothly at first. the laptop arrived with no glitches that i could tell. its a great computer and is designed very well. i couldnt be happier.

 I would shop here again

Product was delayed. It was xmas time and a brand new model so I understand somewhat. I'm glad it was not a present.

 I would shop here again

Dell's pricing and product offerings have really become competitive. The deals have been excellent!

 I would shop here again

Web site a bit confusing and complicated. They were trying to sell more items.

 I would shop here again

good

 I would shop here again

Good experience

 I would shop here again

I believe that Dell is a good company and I use their products daily.. the one thing that I would mention is their customer service people, not all of them but some are not from the USA and are very very hard to understand. Other than that, I am very happy with them.

 I would shop here again

I shopped online. Everything went very smoothly.

 I would shop here again

Excellent experience. The Desktop Computer appears to be exactly what I wanted.

 I would shop here again

My order, 123705175, was lost during shipment by Fedex and was re-entered by Dell customer service on 1/28/10. The tracking number for the lost order was not found in Fedex's system.

 I would shop here again

The on-line shopping experience at Dell was a good experience. The website is user friendly and I found the consumer comments VERY HELPFUL in deciding to purchase the additional cartridge for photos and the photo paper.

 I would shop here again

delivery was to be 3-5 days. It has been 6 days and still no delivery.

 I would shop here again

good

 I would shop here again

I did it all on line and had no problems

 I would shop here again

I had trouble with the on line order form. I put my house address in, but I was told repeatly that you don't deliver to P.O. Box numbers. It took awhile, but finally the order was completed.

 I would shop here again

good!!

 I would shop here again

Their web site for ordering ink is VERY user UNfreindly...hard to use. You would think a computer company would have the most user friendly site available. Once I was FINALLY able to get the order entered, the produact came quickly and was fine.

 I would not shop here again

The good people at Dell have ALWAYS been excellent to me on the phone. I can't think of a bad experience that I've ever had with them. 3 computers, peripherals, a TV, wall bracket, Wii,.... yeah, they've got MY business!!!

 I would shop here again

always excellent

 I would shop here again

good

 I would shop here again

OK easier than running around to stores for a good price

 I would shop here again

Very good

 I would shop here again

Dell's search engine returned 2 possible batteries for the model laptop. One was regular WHr capacity, the other was larger Whr capacity. What I failed to recognize from the description is that the larger capacity is also physically larger size. Also, Dell sent a coupon to me for $15 off from a previous Dell purchase. The coupon has not yet expired, but when I tried several times to redeem it the online order form wouldn't accept it. That really turned me off to ordering directly from Dell, because I could have bought it elsewhere for about $30 less.

 I would shop here again

The desktop itself and the printer are excellent and I am very happy with my purchase. The only problem is that the printer a v313 doesn't come with a usb cable. When purchasing on line Dell shows an accessory cord of 10ft in length. I did a chat session with Dell support to ask what length comes with the printer and was told a 10ft cord was standard. In fact no cord is the standard. If the chat rep had of said that I would have purchased the cord from Dell instead I had to buy a 6ft cord locally for $35.00 when Dells cord was only $20.00. This is my only complaint, the equipment is perfect.

 I would shop here again

My main problem is that on the product selection it said: "Free shipping for order > $49.-" When I put the order together shipping handling was ~$12.- and when I placed the order it was $192.- A big difference. Minor issuer is the modem I ordered at the same time doesn't fit. This is almost resolved, we will see!

 I would shop here again

Was told by Dell representative via chat session that the item I wanted was no longer available. However, I was able via online order to order the item I wanted.

 I would shop here again

I was able to look for what I wanted and the specs before I decided. I was very pleased with the price and the free shipping as well as the Ohio tax was added to the bill. The monitor came quickly and in good condition.

 I would shop here again

The site is very easy to use. I have used it before

 I would shop here again

The website was very user friendly. I was able to pick out just what I wanted. I actually received the computer before the date it said it was to be shipped. I was very happy with my experience with Dell

 I would shop here again

I have shopped many times before with Dell, and will continue to do so. The minor unexpected delays are due to the reciever not being there, not the merchant fault.

 I would shop here again

cartridges arrived quickly, but their website(store) is poorly set up, difficult to navigate, and the checkout process was a nightmare compared to most online shops I've come across. Unfortunately, the ink cartridges I need can only be purchased through them, so i guess i'm stuck until I buy a different brand of printer.

 I would shop here again

very easy, very satisfied

 I would shop here again

there was a lot of trouble with my address. My address has not changed,however,the new address checker the merchant had installed said it was invalid even though I has placed orders before with this address. I have to shop at Dell because I have a Dell printer.

 I would not shop here again

way too many phone transfers and no one ever resolved my problem.

 I would not shop here again

Your web site was a major hassle, trying to make sure that a number 8 black cartridge would work. I've been using 5's. I tried four or five times to reestablish a password. Despite advice that one would be emailed to me, one never was, at least to my email account. It finally popped up on the site. Before I order again, I will check prices with Amazon. I find their site much easier to use. Richard Ford

 I would not shop here again